Categories and criteria

Celebrating Regis people who provide outstanding care

Nominations may be made by a client, employee, family member, friend/visitor, resident or volunteer.

Individual or self-nominations will only be accepted for the Initiative or Innovation of the Year category. No other individual or self-nominations will be considered.

Individual employee nominees must have more than six months service with Regis to be considered.

All projects or programs nominated must have been in full operational mode for a minimum of six months and a maximum of 24 months by 30 June 2022.

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2022 award categories

Outstanding Home Services

We recognise our Home Service employees who have made a positive impact through:

  • Outstanding customer service to customers and colleagues
  • Commitment to safety, quality and efficiency
  • Advanced organisational and management skills
  • Personal commitment to continuing education
  • Someone who advocates for those in their care
  • Someone who motivates customers to live a fuller life.

Open to individuals or teams in allied health, catering, laundry, lifestyle or maintenance


Clinical Care Excellence

We recognise the clinicians who have made an outstanding contribution through:

  • Outstanding and compassionate care
  • An ability to be an advocate and professional role model
  • Leading, developing and delivering programs that have a positive outcome for our customers
  • A commitment to safety and quality
  • A personal commitment to continuing education
  • Consistent technical excellence in their daily nursing practice.

Open to Clinicians including ENs, RNs, CMs and other clinical roles such as CST


Outstanding Carer

We recognise our employees who have provided outstanding and compassionate care through:

  • An outstanding contribution to improving care for residents and or clients
  • Positive results in residents and client care every day, sometimes in the face of adversity or other challenges
  • Understanding, compassion or courage
  • A willingness to ensure our residents and clients are the centre of everything they do.

Open to carers providing care outside of a memory support unit (MSU) in residential, home care, day respite and retirement living


Outstanding Dementia Care

We recognise our employees who have provided outstanding and compassionate dementia care through:

  • An outstanding contribution to improving care for dementia residents or clients.
  • Positive results in residents or clients dementia care every day, sometimes in the face of adversity or other challenges
  • Understanding, compassion or courage
  • A willingness to ensure our dementia customers are the centre of everything they do.

Open to all employees working in dementia care, including but not limited to residential, home care, day respite, retirement living, allied health, catering, laundry, lifestyle or maintenance


Outstanding Leadership

We recognise employees who have demonstrated outstanding leadership that has enabled Regis to achieve exceptional performance through:

  • A clear purpose, value, direction and performance expectation for their team, department or project
  • Setting and meeting high standards and helping others achieve them
  • Demonstrating timely and effective decision making, reporting, and risk management skills
  • Showing a commitment to safety, quality systems, social and environmental responsibility
  • Encouraging creativity, collaboration, positivity and innovation
  • Helping employees expand their skills, confidence, talent and thinking
  • Giving their own time to advise and guide other employees’ careers.

Open to individuals or teams


Volunteer of the Year

We recognise volunteers who have provided outstanding service through:

  • Working tirelessly at a Home for an extended period
  • Providing exceptional care and support for older people and their carers
  • Adding to the everyday experiences of our residents and enriching their lives
  • Providing great support to our employees.

Open to volunteers


Circle of Care – Outstanding Safety Leadership

We recognise employees who have shown an outstanding commitment to work health and wellbeing through:

  • An active commitment to customers and their colleagues’ health and wellbeing
  • Commitment to sharing knowledge and experience
  • Commitment to continuous improvement and consultation
  • Personal leadership in creating workplace routines or procedures which lead to a safer workplace and/or reduced injury rates
  • Identifying and implementing effective solutions to control hazards in the workplace.

Open to all teams or individuals


Environmental Leadership

We will recognise teams who have made a significant and voluntary contribution to environmental sustainability through projects that:

  • Have had a positive impact on the environment and have a meaningful and demonstrable impact on Regis by helping protect the environment and/or enhance the quality of life for customers
  • Embraces innovation/creativity and is a new concept, technology or practice for Regis
  • Overcame challenges to be implemented
  • Is transferable and can be replicated by sites/teams
  • Demonstrates initiative and how the group took voluntary action to move environmental sustainability forward at their site.

Open to teams or individuals


Initiative or Innovation of the Year

We recognise employees who have made a positive impact to Regis by sharing their ideas that have improved or developed a product, service or process through:

  • An initiative which has had a positive impact on our customers or the business
  • An outcome which demonstrates Regis’ commitment to ongoing improvement and an innovative approach
  • Proving the importance of this initiative or innovation.

Open to all teams or individuals including SOHO


Operational Excellence

We recognise employees who have made a positive impact to Regis to grow and differentiate either in the provision of care or as an employer of choice through operational excellence by:

  • Providing exceptional service and meaningful support to customers and colleagues
  • Proficiency, humanity, initiative and reliability
  • A consistently friendly and helpful demeanor
  • A strong commitment to the broader Regis team.

Open to all teams or individuals including state or national office employees


CEO Award

The winner is selected by the CEO from all shortlisted nominations and goes to the team or individual whose actions make them a true ambassador of Regis. This award recognises integrity, exceptional skills, leadership and/or innovation, and those who have had a positive impact on our customers and/or colleagues.

Employees who have been nominated for other awards.