AWARD CATEGORIES 2023

Open for nominations

OUTSTANDING HOME SERVICES

We recognise our Home Service employees who have made a positive impact through:

  • Outstanding customer service to customers and colleagues
  • Commitment to safety, quality, and efficiency
  • Advanced organisational and management skills
  • Personal commitment to continuing education
  • Someone who advocates for those in their care
  • Someone who motivates customers to live a fuller life.

Open to individuals or teams in allied health, catering, laundry, lifestyle, or maintenance.

CLINICAL CARE EXCELLENCE

We recognise the clinicians who have made an outstanding contribution through:

  • Outstanding and compassionate care
  • An ability to be an advocate and professional role model
  • Leading, developing and delivering programs that have a positive outcome for our customers
  • A commitment to safety and quality
  • A personal commitment to continuing education
  • Consistent technical excellence in their daily nursing practice.

Open to Clinicians including ENs, RNs, CMs and other clinical roles such as CST.

OUTSTANDING CARER

We recognise our employees who have provided outstanding and compassionate care through:

  • An outstanding contribution to improving care for residents and or clients
  • Positive results in residents and client care every day, sometimes in the face of adversity or other challenges
  • Understanding, compassion, or courage
  • A willingness to ensure our residents and clients are the centre of everything they do.

Open to carers providing care outside of a memory support unit (MSU) in residential, home care, day respite and retirement living.

OUTSTANDING DEMENTIA CARE

We recognise our employees who have provided outstanding and compassionate dementia care through:

  • An outstanding contribution to improving care for dementia residents or clients
  • Positive results in residents or clients dementia care every day, sometimes in the face of adversity or other challenges
  • Understanding, compassion or courage
  • A willingness to ensure our dementia customers are the centre of everything they do.

Open to all employees working in dementia care, including but not limited to residential, home care, day respite, retirement living, allied health, catering, laundry, lifestyle or maintenance.

VOLUNTEER OF THE YEAR

We recognise volunteers who have provided outstanding service through:

  • Working tirelessly at a facility for an extended period
  • Providing exceptional care and support for older people and their carers
  • Adding to the everyday experiences of our customers and enriching their lives
  • Providing great support to our employees.

Open to volunteers.

OUTSTANDING LEADERSHIP

We recognise employees who have demonstrated outstanding leadership that had enabled Regis to achieve exceptional performance through:

  • A clear purpose, value, direction and performance expectation for their team, department, or project
  • Setting and meeting high standards and helping others achieve them
  • Demonstrating timely and effective decision making, reporting, and risk management skills
  • Showing a commitment to safety, quality systems, social and environmental responsibility
  • Encouraging creativity, collaboration, positivity and innovation
  • Helping employees expand their skills, confidence, talent and thinking
  • Giving their own time to advise and guide other employees’ careers.

Open to individuals or teams.

OPERATIONAL EXCELLENCE

We recognise employees who have made a positive impact to Regis to grow and differentiate either in the provision of care or as an employer of choice through operational excellence by:

  • Providing exceptional service and meaningful support to customers and colleagues
  • Proficiency, humanity, initiative, and reliability
  • A consistently friendly and helpful demeanour
  • A strong commitment to the broader Regis team.

Open to individuals or teams.

INITIATIVE OR INNOVATION OF THE YEAR

We recognise employees who have made a positive impact to Regis by sharing their ideas that have improved or developed a product, service, or process through:

  • An initiative which has had a positive impact on our customers or the business
  • An outcome which demonstrates Regis’ commitment to ongoing improvement and an innovative approach
  • Proving the importance of this initiative or innovation.

Open to individuals or teams.

ENVIRONMENTAL LEADERSHIP

We will recognise teams who have made a significant and voluntary contribution to environmental sustainability through projects that:

  • Have had a positive impact on the environment and have a meaningful and demonstrable impact on Regis by helping protect the environment and/or enhance the quality of life for customers
  • Embraces innovation/ creativity and is a new concept, technology, or practice for Regis
  • Overcame challenges to be implemented
  • Is transferable and can be replicated by sites/ teams
  • Demonstrates initiative and how the group took voluntary action to move environmental sustainability forward at their site.

Open to individuals or teams.

QUALITY AND SAFETY IMPROVEMENT AWARD

We recognise employees and/or teams who have responded to the needs of residents, clients, and their families, and that have made a real difference to those in our care. We recognise individuals or teams who:

  • Actively listen to feedback, concerns, and suggestions from residents and clients, and then go above and beyond to implement tangible, innovative, and consumer focused improvements
  • Recognise that residents and clients are partners in their care and promote collaboration between residents/clients and the healthcare team to improve their experience while in our care
  • Demonstrate transparency in communicating the progress of improvements made based on feedback
  • Who have improved the safety and quality of care.

Open to homes, services, individuals or teams that have acted on feedback to improve resident or client outcomes.

VALUES AWARD

We recognise and celebrate individuals or teams who have gone above and beyond to exemplify our Values:

  • Optimism – we are enthusiastic about what we do
  • Passion – we make a positive difference every day
  • Integrity – we act in a professional and ethical manner at all times
  • Respect – we listen, we are polite and treat every person with courtesy.

Open to individuals or teams.

Nominate now

Awarded based on agreed criteria

BEST SAFETY PERFORMANCE BY A HOME

Awarded to the Home with the best safety performance as measured by the Care Index across the full year.

Open to all Homes.

CEO AWARD

The winner is selected by the CEO from all shortlisted nominations and goes to the team or individual whose actions make them a true ambassador of Regis. This award recognises integrity, exceptional skills, leadership and/or innovation, and those who have had a positive impact on our customers and/or colleagues.

Open to employees who have been nominated for other awards.

HOME OF THE YEAR

The Home of the Year Award recognises the home with the best overall performance across the financial year against:

  • Finance
  • Quality
  • Employee Engagement
  • Catering
  • Lifestyle
  • Safety

All Homes considered. Evaluations are completed by an Executive Leadership Team judging panel.