2021 Award Categories

Initiative or Innovation of the Year

Open to all teams or individuals.

We recognise our employees who have made a positive impact to Regis by sharing their ideas that have improved or developed a product, service or process through:

  • an initiative which has had a positive impact on our residents, clients, employees or the business
  • an outcome which demonstrates Regis’ commitment to ongoing improvement and an innovative approach
  • proving the importance of this initiative or innovation.

Service Excellence

Open to all teams or individuals.

We recognise our employees who have made a positive impact by the support they provide through:

  • providing exceptional service and meaningful support to our residents, clients and colleagues
  • proficiency, humility, initiative and reliability
  • a consistently friendly and helpful demeanour
  • a strong commitment to the broader Regis team.

Outstanding Home Services

Open to individuals or teams in allied health, catering, laundry, lifestyle or maintenance.

We recognise our employees who have made a positive impact through:

  • outstanding customer service to our residents, clients and colleagues
  • commitment to safety, quality and efficiency
  • advanced organisational and management skills
  • personal commitment to continuing education
  • someone who advocates for those in their care
  • someone who motivates our residents and clients to live a fuller life.

Clinical Care Excellence

Open to all clinicians including Enrolled Nurses, Registered Nurses, Clinical Managers and other clinical roles in the support teams.

We recognise our clinicians who have made an outstanding contribution through:

  • outstanding and compassionate care
  • an ability to be an advocate and professional role model
  • leading, developing and delivering programs that have a positive outcome for our residents and clients
  • a commitment to safety and quality
  • a personal commitment to continuing education
  • consistent technical excellence in their daily nursing practice.

Outstanding Carer

Open to carers in non-dementia care (residential, home care, retirement living, and other).

We recognise individuals or teams who have provided outstanding and compassionate care through:

  • an outstanding contribution to improving care for our residents and clients
  • positive results in our residents and clients care every day, sometimes in the face of adversity or other challenges
  • someone who shows understanding, compassion and courage
  • a willingness to ensure our residents and clients are at the centre of everything they do.

Outstanding Dementia Care

Open to all employees working in dementia care. This includes residential, home care and retirement living employees in roles such as care, allied health, catering, laundry, lifestyle or maintenance.

We recognise individuals or teams who have provided outstanding and compassionate dementia care through:

  • an outstanding contribution to improving care for residents and clients living with dementia
  • positive results in our residents and clients dementia care every day, sometimes in the face of adversity or other challenges
  • someone who shows understanding, compassion and courage
  • a willingness to ensure our residents and clients living with dementia are at the centre of everything they do.

Outstanding Personal Leadership

Open to all individuals or teams.

We recognise leaders who have helped their team achieve exceptional performance through:

  • a clear purpose, value, direction and performance expectation for their team, department or project
  • setting and meeting high standards and helping others achieve them
  • demonstrating timely and effective decision making, reporting, and risk management skills
  • showing a commitment to safety, quality systems, social and environmental responsibility
  • encouraging creativity, collaboration, positivity and innovation
  • helping staff expand their skills, confidence, talent and thinking
  • giving their own time to advise and guide team members’ careers.

Volunteer of the Year

Open to all volunteers.

We recognise our volunteers who have provided outstanding service through:

  • working tirelessly at a Home for an extended period
  • providing exceptional care and support for older people and their carers
  • adding to the everyday experiences of our residents and clients, and enriching their lives
  • providing great support to our employees.

Outstanding Safety Leadership

Open to all teams or individuals.

We recognise our employees who have shown an outstanding commitment to work health and wellbeing through:

  • an active commitment to customers and their colleagues’ health and wellbeing
  • commitment to sharing knowledge and experience
  • commitment to continuous improvement and consultation
  • personal leadership in creating workplace routines or procedures which lead to a safer workplace and/or reduced injury rates
  • identifying and implementing effective solutions to control hazards in the workplace.

Environmental Leadership

Open to all teams or individuals.

We will recognise teams who have made a significant and voluntary contribution to environmental sustainability through projects that

  • have had a positive impact on the environment and a meaningful impact on Regis by helping protect the environment and/or enhance the quality of life for our residents, clients and community
  • embraces innovation/ creativity and is a new concept, technology or practice for Regis
  • overcame challenges to be implemented
  • is transferable and can be replicated by Homes and teams
  • demonstrates initiative and how the group took voluntary action to move environmental sustainability forward at their Home.

Home of the Year

Open to Homes who meet the criteria of the award. These Homes will be notified via email and encouraged to apply.

We recognise the Home that has shown an outstanding performance across the following categories throughout the financial year.

  1. Resident Care
  2. Care and Lifestyle Initiatives
  3. Compliance
  4. Workplace Health and Safety, and Injury Prevention
  5. Overall Financial Performance
  6. Occupancy
  7. Staff Development
  8. Staff Retention and Engagement
  9. Continuous improvement.

CEO Award

Open to all our employees, volunteers, teams and Homes who have been nominated for other awards.

The winner is selected by Our MD and CEO Linda Mellors from all shortlisted nominations. This award goes to the team or individual whose actions make them a true ambassador of Regis. This award recognises integrity, exceptional skills, leadership and innovation, and those who have had a positive impact on our residents, clients and colleagues.